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Auto-reconciliation reference for Payment request refund

Received Response
edited May 17, 2021 9:38AM in Payables, Payments & Cash Management 1 comment


auto-reconciliation rules using payments "remittance message" fields


Hi All,


My organization it’s doing refunds using “issue refund” function on credit notes. The Refund it’s interfaced form a legacy system, and we are able to populate the fields “Remittance Message” to add messages that are useful for bank reconciliation via cash management module.

We also notice that after creating refund on a credit note, the fields “Remittance Message” are correctly transferred on the Payment Request in AP , and then are also visible  on the actual payment that close the payment request.


The issue, is that in Cash Management module, it’s seems there is no way to create an auto-reconciliation rule using these fields “Remittance Message”. While, it’s possible to set a rule using other fields like “Unique remittance”, but those can’t be populated via refund in AR.

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