Journey for users changing states during a transfer.
SummaryHow to trigger a journey for a user that is changing states during a transfer action.
I'm being asked to researching the use of journeys to process tasks needed after a user changes states and possibly other variables.
- Internal Transfer- no state change, exempt
- Internal Transfer- state change
- Internal Transfer- state change, new leader of people
- Internal Transfer- no state change, new leader of people
- Internal Transfer- department change, no state change
I know that I can cover the exempt item via eligibility profile. But is there a way to track transactions where a state change occurs and/or a user becomes a leader of people?