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How to Setup serial and parallel approval for different rules for same process name — Cloud Customer Connect
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How to Setup serial and parallel approval for different rules for same process name

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edited May 22, 2021 11:40AM in Compensation

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Hello,

Our customer has requirement to setup Parallel & Serial approvals for each separate rule for process name - 'Manage Personal contributions'. But, Once we setup Parallel approvals using ‘Edit Approval Participants’ for one rule, it is getting overwritten to the other rule which is having 2 level of approvals.

Please find below business requirement for Highlighted Rules:

  1. Rule Name : EMP_LM_HR –> Once Employee initiates request, first level approval to Line Manager and then second level approval to Representatives (HR)
  2. Rule Name: EMP_HR -> Parallel approval for HR Representatives

Once we setup of Parallel approvals using Edit Approval participants for 2

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