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Ability to Route External Supplier Profile Updates through Supplier Portal to Supplier Manager First — Cloud Customer Connect
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Ability to Route External Supplier Profile Updates through Supplier Portal to Supplier Manager First

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edited May 25, 2021 3:21PM in Supplier Management 1 comment

Summary

Ability to Route External Supplier Profile Updates through Supplier Portal to Supplier Manager First Before Client User (Supplier Administrator) Receives the Notification

Content

Requirement:

Ability to Route External Supplier Profile Updates through Supplier Portal to Supplier Manager First Before Client User (Supplier Administrator) Receives the Notification

Current Solution:

Create Supplier Manager User Record in Oracle

Create Approval Group Per Supplier User

Create Approval Rule per Supplier under Supplier Profile Change Approvals

Issue with Current Solution:

Unscalable, manual and tedious process to manage each supplier manager/approver in approval groups and setup an approval rule per Supplier.  Current solution effectively ‘hard codes’ specific contacts per supplier that must be manually maintained and updated. Changes in supplier contact happen frequently so current solution is ‘unworkable’ as per customer. 

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