You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

New setup in account overview in our Cust Portal Page

edited Apr 17, 2024 11:01PM in Fusion Service 3 comments

Content

Dear Folks,

A request from our dealers that they would like to be able to see incidents from the entire organization and not only their own incidents in the account overview in custhelp page.

We would like to setup the Account overview in our portal, so it is possible to choose both my requests (incidents) and My organizations request(incidents). It should be similarly to the functionality we have in Oracle support today, see the attached figure .

Have anyone implemented this  in your pages & could you please suggest the best & easy approach for this change ?

Version

20C

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!