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Onboarding Electronic signature - Native how to have IP the address saved in the document?

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edited Sep 4, 2023 6:55PM in Journeys 6 comments

Summary

Onboarding Electronic signature - Native how to have IP the address saved in the document?

Content

Hello,

In Onboarding , we have an Electronic signature - Native.
but when the user puts his exact name and submit - name  , email date - all are saved in the doc,
but the IP Address - ISNT SAVED when viewing the document of the employee.

what could be the reason please ? 

see attached file. 

Thanks 
Revital

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