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    Onboarding tasks why are not displayed by the sequence order?

    edited Sep 4, 2023 7:08PM in Journeys 4 comments

    Summary

    Onboarding tasks why are not displayed by the sequence order?

    Content

    Hello ,
    In onboarding, we have tasks with a specific order. I put the order using the sequence field in the task (see attached file). However ,when the tasks are allocated the display order isn’t as I defined in the order. For example, the task in sequence 2 is displayed first.

    what could be the reason? how is the sequence working ? 
    See attached file.

    Thanks a lot
    Revital.

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