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SIM API

Question
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edited Jun 1, 2021 6:44PM in Field Service

Summary

Custom Fields in Incident details

Content

I am using the SIM API (https://docs.oracle.com/cloud/may2017/servicecs_gs/CXSVC/op-services-rest-connect-latest-incidents-{id}-get.html) to fetch submissions from SIM. In return, I get a JSON file that contains custom fields. 

I am trying to understand where those custom fields come from and how are they populated.

Version

1.3

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