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HR reps cannot see details for all colleagues within their AOR when using Proxy Manager functionalit — Cloud Customer Connect
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HR reps cannot see details for all colleagues within their AOR when using Proxy Manager functionalit

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edited Jun 2, 2021 9:46AM in Compensation 2 comments

Summary

Users can proxy in as the top level manager within their AOR to see details of their teams but they cannot view the details of that Manager creating a gap

Content

Hi,

We've had a slight issue with our HR reps not being able to see salary/ bonus info for all colleagues that sit within their AOR and im wondering if anyone has had a similar experience and can recommend any ways around it? 

The users are using the act as proxy manager functionality to go in and review pay information for the different teams in the area they support, usually proxying in as the highest level manager in that area to see the colleagues that report into them. The problem though is that they then cannot see the plan details for that highest level manager theyre proxied as because the managers of colleagues at that level sit in a different organisation outside of the AOR of the HR rep.

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