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Post Receipt Batch (API) - Ends successfully but Receipt header is completely blank and Receipt deta

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edited Jun 2, 2021 11:20AM in Receivables & Collections 1 comment

Summary

Post Receipt Batch (API) - ends successfully but many receipts are in pending status and not created

Content

We have an issue with Automatic Receipt creation where the Post Receipt Batch (API) ends successfully but not creating any receipts. The Receipt header in the screen is completely blank without any details like Receipt method, receipt number, BU , etc .. Only the receipt details in the line level are populated .

We have checked the Batch source  - Automatic source is defined however there are no document sequences defined in the system as the document numbering option is set to " Manual". 

We have checked the following MOS documents: 2653654.1

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