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Seeded Resource Role deletion

Received Response
edited Jun 4, 2021 2:49AM in Sales 5 comments


We are able to delete seeded CX Resource Roles, any issue?


We would like to use the CX Resource Role field in Users and Roles for autoprovisioning.

The Job roles we are wanting to autoprovision for are ERP roles, therefore we do not want seeded CX Resource Roles to be displayed.

What we found was that if deleting a seeded Resource Role from 'Manage Resource Role' directly, we encounter Remote Region error, but when renaming a seeded Resource Role in 'Manage Resource Role', saving and then deleting - this works. The value is deleted. 

Do you foresee any issues with doing such things?

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