You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is there a way to NOT interface the Sale Price to AR when the sale price = 0 for RMAs?

Received Response
13
Views
1
Comments
edited Jun 7, 2021 4:50AM in Order Management 1 comment

Content

The price on our sales orders consist of 2 charges - Sale Price; and Extra Charge. We use an adjustment type of Price override for the final price for both charges,

When we do a return sometimes we credit the Extra Charge only and we zero out the Sale Price to 0.

Is there a way to interface the Extra Charge ONLY to AR and suppress the Sale Price charge from interfacing to AR when the Sale Price = 0? If it is possible via Service Mapping then please provide the steps?

Many thanks

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!