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21B AP invoice got paid even if did not pass the validation?

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edited Jun 9, 2021 5:36AM in Payables, Payments & Cash Management 6 comments

Summary

21B AP invoice got paid even if did not pass the validation?

Content

Hi Experts,

This invoice had been accounted and paid in 2018, but there was a difference of 0.01 between the line amount and total amount, resulting in invoice to be on hold and requiring validation.The system does not allow to edit and change the amounts.

Can you please explain how the invoice got paid and accounted while still invalid status.  This is an unlikely behavior.  Did you encounter this before, if yes, how did you resolve it? 

 

Many thanks!

Fernan

 

Version

21B
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