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Answers Intent issue — Cloud Customer Connect
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Answers Intent issue

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edited Jun 14, 2021 11:19AM in HCM Digital Assistant 5 comments

Summary

Answers Intent issue

Content

Hi experts,

We are exploring the possibility to use the answers intent feature to develop the FAQ skill for HR admins for our company. 
We use deep links in the answers to direct a user to the correct action in the Oracle HCM Cloud environment like below:
Type Change Salary in the Global Search bar and start a transaction or use the link: <a href="https://zzz.fa.em2.oraclecloud.com/fscmUI/faces/deeplink?objType=HR_CHANGE_SALARY&action=NONE&quot; target="_blank">Change Salary</a>

Unfortunately, the ODA hangs once I click on the link. The only logout/login helps.

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