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Manage Churn Prediction Model — Cloud Customer Connect
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Manage Churn Prediction Model

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edited Jun 16, 2021 1:08AM in Subscription Management 4 comments

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Hi,

For the Manage Churn Prediction Model, is there a way to know the logic of how the system determines the Churn Probability in each of the subscriptions? I can see all the attributes within the model. How the system makes use of those attributes, I don't see any documentation. Please advice.

 

Thanks,

Mary

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