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Unable to create new ticket lists in HR Help Desk

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edited Jun 16, 2021 9:51PM in Work Life Solutions 1 comment

Summary

create new ticket lists in HR Help Desk

Content

Hey all,

I am trying to create new ticket lists in HR Help Desk through the "Create or Edit Lists" options, but when I click it all it does is pull up the Advanced Search option. I am able to save advanced searches normally, but I was wondering what the proper way to create new lists so that they appear in the available ticket lists. Also, is there a way to share this lists with the rest our HR Help Desk users? 

Any help will be greatly appreciated. 

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