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Custom Pause task waiting in 'Cancellation Pending' status — Cloud Customer Connect
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Custom Pause task waiting in 'Cancellation Pending' status

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edited Jun 17, 2021 12:51PM in Order Management 4 comments

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Hi,

I have created a custom pause task in the Orchestration process. Everything works fine. But if I cancel the order when the orchestration process is at the pause step, status of the pause task remains at 'Cancellation Pending' even though the fulfilment line status is updated to 'Cancelled'?

Has anyone come across this issue?

Thanks

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