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Journeys - HireRight I9 Section2 Updates by Admin or AoR

edited Sep 4, 2023 7:08PM in Journeys 4 comments

Summary

Journeys - HireRight I9 Section2 Updates by Admin or AoR

Content

We are getting the following exception on the Journey that has been setup for HireRight I9 section. Due to this error as a reviewer we are not able to review the documents on HireRight by the Employee. 

In this section Go to Website does not take us anywhere.

Please let me know if anyone have seen this error. This is really critical to proceed further with our Implementation. thank you for all your help.

 

oracle.jbo.JboException: JBO-PER:::PER_CHK_I9_EMAIL_MISSING: <MESSAGE><NUMBER>PER-1532416</NUMBER><TEXT>You cant do this task since your person record doesnt have a work email. Contact your HR representative.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>

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