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Updating User forms - not new hires (TBE to Learn issue)

Received Response
edited Jun 22, 2021 2:26PM in Taleo Business Edition (TBE) 3 comments


Please forgive my limited TBE vocabulary - I am the Taleo Learn administrator trying to understand/solve a problem that's originating in TBE:

We have forms that users will update in TBE - direct deposit, W4 updates, etc, that put the user into Onboarding status when assigned. This is triggering a new hire date (which eventually reverts back to the original hire date), which triggers some processes in Learn when the new date feeds over. Users are getting emails about being a new employee who have worked here for years just because they need to update their direct deposit. 


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