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Refund detailed documentation

Received Response
edited Jun 23, 2021 12:05PM in Payables, Payments & Cash Management 2 comments


Hello dear forum members, 

Does anyone have some more detailed documentation please where i could find answers on HOW TO for the following questions:

1. Where can we modify "Refund Payment Method" and what each seeded option stands for/when is it to be selected?

This question goes hand in hand with our EMEA team unable to use refunds as the current payment methods don’t offer options to fill out for:

a, SEPA – EUR to EUR – both banks need to be SEPA registered

b, ACH - BACS – GBP to GBP and UK to UK

c, SWIFT anything that does not fall into above categories.

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