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Service Start & End Dates - Editable Fields on PO Lines — Cloud Customer Connect
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Service Start & End Dates - Editable Fields on PO Lines

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edited Jul 1, 2021 5:21PM in Self Service Procurement 3 comments

Summary

Service Start & End Dates - Editable Fields on PO Lines

Content

Hi All, 

Can anyone provide their experience with using Service Period Dates/Service Start & End Dates?

Problem: We would like Requesters to enter the Service Period, Start & End Dates when creating Purchase Requisitions, we would like these dates to flow over from Purchase Requisition to Purchase Order, as separate fields. We are currently running into issues when creating a Purchase Requisition from Internal Catalog Items & External Supplier Punchouts, that is not allowing us to edit the PR Line for users to enter the Service Start & End Dates.

The reason that I would like the Service Start Date & Service End Date to be separate fields and flow over from PR to PO is that most users tend to enter these dates incorrectly and by allowing them to flow over to the PO, we can ideally initiate a Change Order to update the Service Dates and to avoid having to reject the entire PR, update, and re-submit for approvals.

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