Duplicate Final Disbursements Occurring in Same Pay Period
SummaryDuplicate PTO Final Disbursement payments are occurring in same pay period when off-cycle check is issued.
We are finding that when an off-cycle check is issued to a terminating employee, the system will issue the PTO Final Disbursement payment twice; once in the off-cycle and again in the regular cycle. Example: Employee terminates on Friday and has off-cycle check issued same day which contains PTO Final Disbursement payment. When regular cycle check is issued to that same employee on the following Friday, the PTO Final Disbursement payment occurs again. Has anyone else run into this? Wondering if it is a process issue or a config issue.