Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to start instance after free trial expired

edited Jul 10, 2021 10:48PM in OCI - General 6 comments

Content

My always-free eligible compute instance was shut down today when my trial period expired. Attempting to start it again yields the message Unable to start instance: Instance ocid1.instance.oc1.ca-toronto-1.an2g6ljrauzmfgqc2zh3gvnunsjempx65ud77qgkgb5nwtykjd4e7lnxd5nq is disabled and will not accept any action requests. Please contact customer support to reenable. I need to get back into the machine to copy some important data, and as it was an ARM machine (and I cant create new ones even if the shape is always-free compatible), I can't attach a backup as a boot volume to the AMD shape in order to retrieve the data.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!