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Error while trying to approve self service admin user for DCS setup (SVC-5295588)

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edited Jul 16, 2021 1:47PM in Digital Customer Service 4 comments

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Hi,

We are trying to approve the admin user request from Registration Request within OEC the below error occurs

"SVC-5295588: The Customer Self-Service groups aren't in Oracle Identity Cloud Service. To add them, run the User Import job or create them in Oracle Identity Cloud Service.".

Doc followed :https://docs.oracle.com/en/cloud/saas/b2b-service/21b/faids/mandatory-setup-tasks.html#FAIDS4154758

Also created a group in IDCS and manually linked the user to the group.

Is there something that we are missing.

 

Thanks and Regards,

Sruthi

 

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