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Free Tier Ampere A1 Instance Stopped

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edited Jul 18, 2021 11:41PM in Oracle Cloud Infrastructure - General 6 comments

Summary

Free tier expired and instance is stopped even though it should qualify under the free tier

Content

My free trial period expired and my A1 instance was stopped, and I cannot start it again. The instance should qualify for the free tier, and this was confirmed by customer support.

Unable to start instance: Instance ocid1.instance.oc1.phx.anyhqljtwgnijnacb5cdikwk647o7pqp3ywnobunmkp4eowx277vszttfu3q is disabled and will not accept any action requests. Please contact customer support to reenable.

 

 

It says that "Each tenancy gets the first 3,000 OCPU hours and 18,000 GB hours per month for free to create Ampere A1 Compute instances using the VM.Standard.A1.Flex shape (equivalent to 4 OCPUs and 24 GB of memory)."

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