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General ledger - Balances real Subject Area not showing balances for natural account segment (hierar

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edited Jul 21, 2021 7:56AM in General Ledger & Intercompany 1 comment

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Hello, 

I have an issue with showing balances for the natural account segment column (hierarchy) in OTBI. 

Please find attached the screenshot of the report in the General ledger -Balances real time Subject Area. 

PS: I have already tried adding balance segment level 31 code, it only shows me one class (class 3) in this case.

Thank you, 

Mélissa

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