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Bonus Takebacks

Received Response
edited Jul 20, 2021 9:17PM in Payroll and Global Payroll Interface (GPI) 4 comments


Auto Bonus Takebacks with Retro entries happening


We have an issue with bonuses that have been paid in the past getting deleted somehow which is causing retro events and takebacks of the bonuses from employees.

We looked at the audit trails for the deletions and they point to managers of the employees as deleting the element entries. But the managers neither have access to the element entries screen nor do they have the knowledge of how to do that. 

Anyone else see or hear of similar issues?

We now have an employee's pay from 4 pay periods ago automatically taken back and we are trying to figure out if it is related.

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