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Can't start a compute instance

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edited May 3, 2023 3:25PM in Oracle Cloud Infrastructure - General 1 comment

Summary

Always free service, instance won't start

Content

Hi all,

I have an always free server, and my compute instance won't start. When I try it just says;

Unable to start instance: Instance ocid1.instance.oc1.uk-london-1.anwgiljtszxvh6ico6blznl3idkj24aokrs6kdslwpxjrv2cbiicdsrkrypa is disabled and will not accept any action requests. Please contact customer support to reenable.

Any ideas please? Even if it's a tip on how to contact customer service?

Thank you

Stuart

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