What's new in Customer Journeys?

Connect and learn more! ×
Checklist is not working when using eligibility profile — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Checklist is not working when using eligibility profile

Received Response
121
Views
4
Comments
edited Apr 19, 2023 5:25PM in Journeys 4 comments

Content

Hi All,

I have configured the Offboarding checklist which is working fine. However, I want to use the eligibility profile to trigger the tasks based on Country for which I have created eligibility profile with Legal Employer. When eligibility profile is attached to Checklist, it does not initiate/assign the checklist tasks.

Could anyone please confirm if you are using the eligibility profiles in checklists and if they are working fine?

Regards

Jhansi

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!