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Checklist is not working when using eligibility profile

edited Apr 19, 2023 5:25PM in Journeys 5 comments

Content

Hi All,

I have configured the Offboarding checklist which is working fine. However, I want to use the eligibility profile to trigger the tasks based on Country for which I have created eligibility profile with Legal Employer. When eligibility profile is attached to Checklist, it does not initiate/assign the checklist tasks.

Could anyone please confirm if you are using the eligibility profiles in checklists and if they are working fine?

Regards

Jhansi

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