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Spreadsheet to be Supported for Claim Investigation — Cloud Customer Connect
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Spreadsheet to be Supported for Claim Investigation

Received Response
edited Jul 30, 2021 10:17AM in Receivables & Collections 3 comments


What business urgently require is to have non-invoice related Claim Investigation mass-upload via Spreadsheet. But currently it only supports invoice-related Channel Revenue Claim.


It is common that customer just list out deductions on remittance advice. So we only know the deducion is against which Cash Receipt but do Not know which invoice it is against. So most of our Claims are Non-Invoice related.

In Version 20, we have Claim Investigation which is Non-Invoice related. It is good. However, it is too time consuming to enter one by one from UI. We expect to have it mass upload via Spreadsheet!

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