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Is it possible to use an external Identity Provider with OIA? — Cloud Customer Connect
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Is it possible to use an external Identity Provider with OIA?

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edited Aug 3, 2021 7:23PM in Intelligent Advisor for Fusion Service 7 comments

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Hello,

We are trying to get our OIA hubs and OSvC environments behind an external identity provider.  This would allow our employees to use OSvC and OIA from their agency single sign-on provider. We have OSvC working with our external IdP, but I haven't found any documentation for how to use an external identity provider to manage user accounts in the OIA hub or OIA Mobile app. Since OSvC acts as an IdP for the OIA hub, I was hoping that once OSvC was authenticating through our external IdP that it would follow that the OIA hubs and OIA Mobile app

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