You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Coverage Item line on a Sales Order shows "Error: The value provided for the Unit of Measure "

Received Response
edited Aug 4, 2021 10:44AM in Order Management 2 comments


I Created a Sales Order with a Covered Item and a Coverage Item "Variable warranty for the Sentinel Desktop computer." On submitting the Sales Order, the coverage item gets scheduled but shows error "Error: The value provided for the Unit of Measure attribute is invalid."

On looking closely, I see that the coverage item UOM defaults as "Each" on the SO Line (and is not editable), whereas the Primary UOM of the item is defined as "Year" in Inventory

I have uploaded the SO Line and Inventory UI screenshots for reference

How can I fix this please?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!