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User not assigned employee role & other auto-provisioned roles after start date
Summary
User still shows with the Pending worker role even after their start date & is unable to complete onboarding tasks in OracleContent
Hello,
A new employee was not automatically granted the Employee role and other auto-provisioned roles after their start date. The assignment number was correct and shows them as an employee, however the security role was still assigned as a pending worker.
This has happened with two employees recently and there has not been any rhyme or reason as to why it is occurring. The solution is to manually add the employee role and others, but this should not be occurring as it delays employees from completing crucial onboarding tasks in Oracle.
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