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Reducing Invoice Tax Calculation Holds with a Threshold

Received Response
edited Aug 6, 2021 1:40PM in Payables, Payments & Cash Management 3 comments


Our AP team has a lot of holds that occur for tax differences on interfaced invoices. We calculate tax in the system based off the ship to location and product fiscal classifications on the invoices. The majority of these holds, are for 0.01 difference between the system calculated tax and the tax provided on the invoices. This causes the invoices to go on hold and needing to be manually cleared.

Is there are a way we can set up a threshold (for example $5 USD), for us to accept tax on invoices when it differs from the system calculated tax? We were told by our consultants this wasn't possible in the past, but I was hoping perhaps someone else has had success with something like this, or has another solution that has worked for them. 


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