We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Account disabled, account re-enabled, cannot add card to account, support will not engage

Received Response
11
Views
3
Comments
edited Aug 9, 2021 11:36PM in Oracle Cloud Infrastructure - General 3 comments

Content

So late Friday my account was disabled. I reached out through a few different avenues to see what happened, why the account may have been disabled, if it could please be re-enabled. I'm not certain which one worked because literally no one has got back to me, but the account is currently re-enabled.

I have attempted to ask what got the account locked, through chat, and was told the request could not be fulfilled. Despite there being a second concern involved, the chat was immediately disconnected.

I then reconnected to ask about my second concern, I cannot connect a card to the account to actually pay for services. The error message received linked me directly to the chat support. However, the chat support tells me they cant help me, and that's all. The chat times out despite me asking a follow up question.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!