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Onboarding Checklist in Suspended status for a newly created pending worker

edited Sep 4, 2023 7:56PM in Journeys 5 comments

Summary

Onboarding checklist not triggered. Pending with Suspended status

Content

Hi All,

I manually created a new pending worker but onboarding checklist did not fire. I checked in Person Management > Allocated Checklists and can see that the onboarding checklist is Pending with a Status of Suspended. I cannot spot any issues with the master onboarding checklist which has been working fine until now.

Please advise.

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