Branding file download

Content

I'm trying to download a current branding file we are using via the download link in the branding file settings. But when I do, it comes up as an empty zip. Every branding file in every browser I try.

I contacted support and was told they don't support the downloads. Even though they provide a link, if it doesn't work there is nothing they can do. So now I have to rebuild all the files from scratch. Has anyone found something that works? Or at least has the basic skeleton of a branding file?

Thanks