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Child item (Part) is not getting attched to Parent IB Asset once we done the part flow ( Part Transf

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edited Aug 24, 2021 5:20AM in Service Logistics 1 comment

Summary

Child item (Part) is not getting attched to Parent IB Asset once we done the part flow ( Part Transfer to Customer)

Content

HI Team,

 

Do we have the functionality where child item gets attached to parent asset once we ship the new part (Child) to the customer and return the damaged part (child)

Currently what I observed:

1. When we receive the child item to subinv it gets delinked from Parent Asset and become a separate asset entity

2. When we ship the new child item (part) to the customer, it does not get attached to the parent asset but a new asset is getting created for this new part.

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