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Recommendations on DCS aplication development

edited Aug 24, 2021 7:04AM in Digital Customer Service 1 comment

Summary

Customer requirement to bring all EBS objects (Standard and custom) data and display it in DCS portal which are not service related.

Content

Dear Team,
As we understand,DCS (Digital customer service) application is mainly for Service Management but there is a customer requirement to bring all EBS objects (Standard and custom) data and display it in DCS portal which are not service related.Approximate count of tabs/screens to be  displayed in DCS portal will be 20.

Can you please suggest the best way or any recommendations to design the system in below aspects

1)Usability

2)Performance

3)Maintenance

Best Regards

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