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B2B Service Chat Inlay and Custom Fields

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edited Aug 25, 2021 4:04PM in B2B Service 2 comments

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Is it possible to add a service request custom field or product/category to the B2B chat inlays. It looks like we can only have first name, last name, email and subject to the chat inlay.  

Does anyone know if it is in a roadmap?

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