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Expense Report stuck at status 'Ready for Payment Processing'

edited Aug 27, 2021 12:52PM in Expenses 12 comments

Summary

Expense Report stuck at status 'Ready for Payment Processing' all with differing report submission dates

Content

Morning,

We are having an issue where we have approximately 10 reports stuck at 'Ready for Payment Processing'.  All reports have varying data and dates.  We have checked log files and also verified that the process 'Process Expense Reimbursement & Cash Advances' is running and has not generated any errors or log files.

Thanks so much,

Jennifer

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