Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Reminder Launch Condition

edited Aug 27, 2021 3:57PM in Field Service 4 comments

Content

Hi Community,

I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA.

The Reminder time (cmessagetime) is defined on the activity level using the Reminder field in the Activity details screen. The available values for this field can be provided in the launch condition under 'Reminder time is taken from activity field and must be one of the following values (comma separated)  _ minutes'.

I want to know if it is possible to assign a default time to the reminder field, otherwise the reminder field need to be updated individually for each activity.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!