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Advance Payment process - Orchestration Process — Cloud Customer Connect
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Advance Payment process - Orchestration Process

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edited Sep 1, 2021 8:10AM in Order Management 3 comments

Summary

Advance Payment process - Orchestration Process

Content

Hi,

We have a requirement to have a orchestration process with following steps (for Advance Payment process)

1. Invoice
2. Pause (for receiving payment from customer) 
3. Ship

We do not need Schedule and Reserve steps since the items that we are selling are non-nettable (scrap). Hence we do not want to schedule and reserve the order. 
We do not want to see that as a demand since these are scrap items. (it will consider it as a demand if we schedule the order). So we do not want the schedule and reserve steps. 

However, when we try to ship the order - We face an error that it needs scheduled ship date. 

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