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Substitute Item menu disabled

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edited Sep 2, 2021 4:20PM in Order Management 3 comments

Content

Hi,

Has anyone tried to substitute item in Fulfillment Lines tab (Actions => Substitute Item)? 

I am able to substitute items when the quantity is not available. But wanted to know how to use Actions => Substitute Item in Fulfillment Lines tab, as the menu item is disabled.

Thanks.

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