Free Tier Autonomous Transaction APEX Application

Summary

Free APEX has bad install?

Content

I have an APEX application on an autonomous transaction database (i.e., database and APEX install not done by me).  I cannot access APEX builder or runtime today, getting instead the following message:

"There is a problem with your environment because the Application Express files have not been loaded. Please verify that you have copied the images directory to your application server as instructed in the Installation Guide. In addition, please verify that your image prefix path is correct. Your current path is  (it should contain both starting and ending forward slashes, such as the default /i/). Use the SQL script reset_image_prefix.sql if you need to change it.