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URL Not Supported by Journey Task Notes

Received Response
edited Sep 4, 2023 7:10PM in Journeys 4 comments


URL Not Supported by Journey Task Notes


I just found that when you add hyperlink to the journey task Notes tab, if the URL is pointing to a document instead of a webpage (.pdf, or word, or excel or any other of the documents), the URL cannot be saved at all. Once you clicked the Save, and then you navigate back, the URL is gone.

here is an example which pointing to a pdf document:

Is there any limitation what kind of hyperlink is supported by Journey Task Notes section?


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