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Fields that can be used when creating a time based condition in Onboarding — Cloud Customer Connect
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Fields that can be used when creating a time based condition in Onboarding

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Summary:

Fields that can be used when creating a time based condition in Onboarding

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As per Oracle Doc 1616371.1, there are only four standard fields that can be used when creating a Time Based Condition and user-defined fields cannot be used to trigger date-based conditions.

We implemented the Onboarding process since 2016 and eSignature Dates were being used since then to trigger date-based conditions. Recently, we found some processes that should have been triggered around December 2020 and January 2021 were failed. There is nothing else incorrect after that time.

I'd like to check:

  1. What fields are you using to trigger the date-based conditions.

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