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Quick Search Results Discrepancy

Received Response
edited Oct 1, 2021 3:28PM in Taleo Enterprise 3 comments

When I do a quick search using a candidates last name (Smith), I get 300 results and do not find the candidate (John Smith) that I'm looking for, but when I use a first name (John), I get 217 results and am able to find that candidate (John Smith) in question.

Does anyone know why I wouldn't be getting this candidate (John Smith) in both searches? I'm guessing it has to do with how the large searches (300+ results) are handled, but I'm only on week 2 of working with this software so needless to say I'm quite green and still learning.

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