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Background check causing requisition not to Autofill



We have Autofill marked Yes on our requisition templates. This works most of the time. This does not work when we have multiple candidates on the requisition and we launch a background check and hire that person.

Has anyone else experienced this and have a work around?

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We opened and SR but not really getting anywhere. The list of reasons that they say could be causing this has grown to the following:

The hired candidate cannot have an error when moving to HR.

Other candidates can't be active in a post offer phase and state.

They are also trying to say that if the requisition is still posted, then it won't autofill.

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