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Asset Sync with CRM Module — Cloud Customer Connect
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Asset Sync with CRM Module

Received Response


Is there any standard synchronization job available to sync SCM Installed base assets to CRM Sales Asset?

We could not customize the IBAsset field in CRM module, we are planning to reuse the Sales Asset object.

Use Case:

We want to show the Assets based on the issue category. We created custom fields in SR module and DFF in IB Asset. But we could not do any customization in IB Asset field in SR.



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